Career Opportunities

• Marketing Specialist

  Title and Description

  The Marketing Specialist’s responsibilities are broad with a focus on the candidate’s skill set.  Through the use of marketing campaigns, social media, blogging, tradeshows, collateral, press releases, webinars, relationship building with company partners, and the creation of sales team tools, this individual will successfully contribute to the measured goals of the marketing team.

  
  Job Function

  • Create, plan, execute, and measure the success of marketing campaigns
  • Build go-to-market strategies for new product releases
  • Build and maintain sales tools
  • Grow social media presence
  • Write blogs, press releases, and case studies
  • Collaborate with managed partners on marketing efforts
  • Content management for company website
  • Tradeshow and convention planning and execution
  • Plan and execute webinars for the company and in conjunction with company partners
  • Design and produce company collateral and marketing materials
  • Maintain a communications calendar
  • Maintain sales and marketing travel calendar 
  • Plan and execute company meetings  

  Knowledge, Skills and Abilities

  • Bachelor’s degree is required. Marketing (preferred), Communications, or Journalism
  • Minimum of three years’ experience in marketing B2B
  • Experience leading and managing successful marketing campaigns
  • Knowledge and understanding of Social Media platforms
  • Photoshop and InDesign
  • Salesforce
  • Experience with email marketing software (Pardot preferred)
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Excellent interpersonal and communication skills
  • Analytical thinker
  • Detailed
  • Strong organizational and time management skills
  • Finds success when working with a team
  • Great sense of humor
  • Works well with deadlines
  • Flexible and dependable
  • Enjoys collaboration
  • Thrives on change and challenges

• Analytics Data Support Specialist

  Title and Description

   

  The Analytics Data Support Specialist’s primary responsibilities are to gather, maintain, and research data for the use of reviewing and preparing information. 

  The successful candidate will help to build an alcohol beverage market intelligence system that combines proprietary and publicly available market data. In this role, the candidate will be responsible for acquiring, maintaining and scrutinizing the alcohol beverage market data, with an understanding of data gathering to complete missing data pieces.

  The successful candidate is expected to learn data idiosyncrasies and how to best utilize this information to complete missing data from lines of alcoholic products, starting with UPC and product description, to color and bottle size.
  
  The successful candidate is responsible for following standards for quality of data. Daily tasks will include understanding transaction data anomalies, researching and understanding what pieces of information are needed to complete the data, and becoming comprehensively familiar with Fintech Analytics products.
  
  This role is expected to interact with team members to ask or answer specific questions on data matching and completeness.

  This position reports to the Director, IT and Operations.

  Job Function

  • Identify missing information from transaction data
  • Research internal databases for potential matches to complete the data
  • Research external sources for potential matches to complete the data
  • Process large volumes of data for extended periods
  • Perform quality control on data matching that was completed using automatic proprietary technology
  • Maintain match rates as necessary
  • Effectively communicate within department and cross-functionally, as appropriate
  • Draft, compile and merge written documentation as necessary
  • Participate in meetings and be dependable as a resource on assigned projects
  • Identify and elevate concerns to the manager
  • Provide manager with report(s) on status of program activity, closings, follow-up, and adherence to goals
  • Other responsibilities as assigned

  Knowledge, Skills and Abilities

  • Analytical mind
  • Excellent attention to detail
  • Knowledge of alcoholic beverage products
  • Must be able to multi-task, organize and be systematic and methodical
  • Must possess excellent problem solving skills
  • Effective communication skills, written, verbal, and listening
  • Able to orchestrate and focus on large volumes of data
  • Knowledge and understanding of SQL helpful
  • Must be able to work independently and as an effective team member
  • Ability to prioritize in order to meet timelines
  • Proficient in various software applications (i.e. Word, Excel, Outlook, internet); knowledge of Microsoft Access helpful
  • Mature and positive attitude
  • Flexible and responsible

   

• Distributor EFT Operations Specialist

  The Distributor EFT (DEFT) Operations Specialist position assists Fintech Distributors by being the main point of contact from onboarding to continuing customer support.  The DEFT Operations Specialist is a champion of Fintech to our customers and follows the Company’s philosophy of providing excellent customer service. 

  Responsibilities include:

  • Entry of enrollment forms adhering to the department standards and accuracy
  • Handle customer phone calls
  • Process bank account changes requested by customers
  • Process all monetary and non-monetary returns which includes customer     communication, tracking and follow-up
  • Timely handling of invoice approvals
  • Ongoing account maintenance as required
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Mine existing customer lists to generate new relationship opportunities for both sides of the trading relationships (as applicable)
  • Maintain knowledge of Fintech policies, products, services and internal procedures
  •  Ability to recognize and qualify Sales leads
  • Maintain professional skills to ensure customer satisfaction
  • Formulate recommendations for system enhancements and process improvements
  • Assist with updating SOP’s and creating training documentation for internal and external use
  • Keep Management apprised of critical customer situations
  • Promote positive interactions between all Fintech business units
  • Other duties as assigned 

  Competencies:

  •  Interpersonal Skills
  • Verbal and Written Communication Skills
  • People-oriented and customer focused
  • Problem analysis and problem solving
  • Solution Knowledge
  • Strategic Thinking
  • Detail oriented
  • Exceptional organizational and prioritization skills
  • Must be fluent Windows user with a basic understanding of database operation
  • Proficiency in a number of different software applications (i.e. Word, Excel, PowerPoint ,Outlook)
  • Experience in helpdesk or ticketing system a plus
  • Ability to work independently as well as part of a team
  • Minimum one year customer service experience

• .NET Developer

  Title and Description

  .NET Developer designs, implements, troubleshoots and maintains custom web development throughout the full software development life cycle to support internal applications and services for all company product and service offerings.

  This position is in the IT department and reports to the development team lead.

  Job Function

  • Create site layout/user interface from provided design concepts by using HTML/CSS best practices.
  • Create validation, placement and layout of web site pages given client provided specifications.
  • Development of robust and user-friendly .NET-based web applications.
  • Create new system processes and improve existing processes that enable operational efficiencies
  • Create documentation
  • Software testing and quality assurance
  • Performance tuning, improvement, and usability
  • All other responsibilities as assigned

  Knowledge, Skills and Abilities

  • In-depth understanding and proficiency in front-end technologies and concepts (MVC, Razor, JSON, AJAX, CSS, browser compatibility, HTTP protocol, etc.)
  • Professional experience creating top-notch UI using JQuery, HTML5 and CSS
  • Proficient in C#
  • Proficient with VS2015, TFS and MS Unit Testing Framework
  • Understanding of REST/SOAP/XML services
  • Strong skills in creating SQL queries
  • Strong understanding of object oriented programming
  • 3+ years iterative software development methodologies (e.g. Agile, Scrum, etc.)
  • Self-motivated, self-directed and personally accountable
  • Excels in a highly collaborative, cross-functional environment
  • Client focused, obsessed with delivering high quality, robust solutions
  • Excellent at applying critical thinking skills and problem solving
  • Excellent communicator, able to anticipate and prevent problems
  • Emotionally mature and works well in a team environment
  • Bachelor's degree in Computer Science, Software Engineering or a related area is preferred
  • Microsoft Certification is a plus

  Consideration To be considered for this position, please e-mail your resume, cover letter and salary requirements to careers@fintech.net   
  

• Regional Account Specialist

  The Regional Account Specialist’s primary responsibility is to maximize retailer enrollments by fostering earnest business relationships with key alcohol distributors and other strategic partners.
  This position reports to the Regional Sales Manager. 
  
  Job Function
  

  • Develop relationships with assigned distributor customers and other strategic partners
  • Work with distributors to create and implement strategies to increase leads and referrals
  • Conduct needs assessment with leads and referrals  and schedule online presentations
  • Perform daily online presentations and track sales activity via Salesforce.com
  • Send collateral material to customers in accordance with established program procedures
  • Follow-up with customer on status of paperwork
  • Collect and process enrollment forms  to Implementation
  • Maintain distributor and retailer relationships through quality checks and business reviews
  • Identify and elevate client concerns to management
  • Maintain key report(s) on distributor program activity, new enrollments, follow-up, and adherence to goals

  Knowledge, Skills and Abilities
  

  • Inside Sales / Account Management required
  • People-oriented and customer focused
  • Ability to interact with customers in a professional and friendly manner
  • Ability to interact and communicate with internal staff in an effective and courteous manner
  • Excellent phone manners are essential
  • Excellent communication skills (verbal and written)
  • Detail-oriented with excellent organizational skills
  • Ability to prioritize in order to meet timelines
  • Proficient in various software applications (i.e. Word, Excel, Outlook, internet)
  • Experience with a customer relationship management (CRM) software application (SalesForce.com preferred, but not required)
  • Phone training and/or online presentation experience a plus
  • Ability to work independently as well as part of a team

  Consideration
  To be considered for this position, please e-mail your resume, cover letter and salary requirements to careers@fintech.net