October 13, 2008 
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NOTE: The italicized words preceeding the question are a subcategory for the question.
Processing
All Who do I call if I have any questions about reconciling?
All How will I know what invoices are being processed each day?
All How are credits processed?
All What happens if there is not enough money in my bank account to cover the amount of my invoices for the day?
All What do I do if I am not able to pick up my results or if I do not receive my Fintech report?
All What happens if Fintech is not able to collect funds from the retailer?
All What is a Max Invoice Total?
All What is the difference between a Max Invoice Total and a Max Limit?
All What is a Bank Filter?
Retailer When will I see my funds withdrawn from my account for the invoices processed?
Retailer When will the invoices be processed?
Retailer What happens when a distributor sends in an invoice that exceeds my set max total?
Vendor Why does my status read Partial Posted?
Vendor Can Fintech manually enter invoice data?
Vendor How do I get an old invoice approved for payment?
Vendor My terms due date was set to be Wednesday, November 6, but that invoice showed up on my NACHA post back on Tuesday, November 5. Why is this?
Vendor I didn't submit a file today, but I received a NACHA post back and items show up on my Bank Activity Report. Is there something I don't understand?
Vendor What happens if I send the same invoice in for processing twice?
Setup
All When will the set up fees be withdrawn from my account?
All How do I add new users to our online account?
All How do I refer a new retailer or vendor to Fintech?
All What states have approved the Fintech system?
All Can multiple bank accounts be setup?
All What information do I need to add a new store to Fintech?
All What if I lose my username and password?
All What do I need to become a user on FTX?
All What do I do if I want to cancel my Fintech services?
All What if I change my bank account?
Retailer When do I stop writing checks/money orders? When is my live date?
Retailer How do I add a vendor at a later date and is there a fee?
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