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Processing | Setup
Processing FAQ's
 
Category Question's and Answers
All
What is a Max Invoice Total?
All
What happens if there is not enough money in my bank account to cover the amount of my invoices for the day?
All
What is the difference between a Max Invoice Total and a Max Limit?
All
How are credits processed?
All
What do I do if I am not able to pick up my results or if I do not receive my Fintech report?
All
How will I know what invoices are being processed each day?
All
What happens if Fintech is not able to collect funds from the retailer?
All
Who do I call if I have any questions about reconciling?
Retailer
When will the invoices be processed?
Retailer
When will I see my funds withdrawn from my account for the invoices processed?
Retailer
What happens when a distributor sends in an invoice that exceeds my set max total?
Vendor
What happens if I send the same invoice in for processing twice?
Vendor
Can Fintech manually enter invoice data?
Vendor
I didn't submit a file today, but I received a NACHA post back and items show up on my Bank Activity Report. Is there something I don't understand?
Vendor
My terms due date was set to be Wednesday, November 6, but that invoice showed up on my NACHA post back on Tuesday, November 5. Why is this?
Vendor
How do I get an old invoice approved for payment?
Vendor
Why does my status read Partial Posted?
Setup FAQ's
 
Category Question's and Answers
All
Can multiple bank accounts be setup?
All
What states have approved the Fintech system?
All
What information do I need to add a new store to Fintech?
All
How do I refer a new retailer or vendor to Fintech?
All
What if I lose my username and password?
All
How do I add new users to our online account?
All
What do I need to become a user on FTX?
All
What if I change my bank account?
All
What do I do if I want to cancel my Fintech services?
All
When will the set up fees be withdrawn from my account?
Retailer
When do I stop writing checks/money orders? When is my live date?
Retailer
How do I add a vendor at a later date and is there a fee?